SSailomi
Log inRequest Demo

Privacy Policy

Last updated 2026-07-15 · Operated by Sailomi LLC

This Privacy Policy explains how Sailomi LLC("we") collects, uses, and protects your information when you use Sailomi(the "Service").

1. Information we collect

  • Account information: registration email, login credentials, and your organization/tenant details.
  • Data you upload or authorize: Amazon advertising and search-term reports, and advertising/product data obtained via official APIs with your authorization.
  • Usage data: logs, activity records, and basic device/browser information needed to run and meter the Service.
  • Payment information: processed by Stripe; we do not store your full card number.

2. How we use information

To provide and improve the analysis service, authenticate you and isolate tenants, meter usage and bill, safeguard security, and communicate with you within the scope you consent to.

3. Where data lives & Amazon data handling

Your data is stored on overseas compliant cloud nodes(the data plane lives in overseas regions) with encryption in transit and at rest. For data obtained via the Amazon API, we follow Amazon's data protection policies: it is used only to provide the Service to you, never sold, and not used for unrelated purposes, with retention and deletion handled per policy.

4. Third-party processors

We use a small number of trusted third parties that process data only as needed to run the Service:

  • Supabase (US region) — authentication and data storage.
  • Azure OpenAI — large-language-model capabilities for semantic analysis and natural-language expression.
  • Stripe — payment processing.

We do not sell your personal information to anyone.

5. Cookies & login

We use necessary cookies to maintain your login session and protect security. We do not use them for cross-site advertising tracking.

6. Data retention & deletion

We retain your data only for as long as necessary to provide the Service and as required by law. You may request export or deletion of your data by email, and we will process it within a reasonable time. After you revoke Amazon authorization, related data stops updating and is cleaned up per policy.

7. Your rights

You have the right to access, correct, export, or delete your personal data, and to withdraw authorization you previously granted. Contact us to exercise these rights.

8. Security

We use encryption, access controls, and tenant isolation to protect data. No system is perfectly secure, so please keep your credentials safe.

9. Minors

The Service is intended for business users and not for anyone under 18; we do not knowingly collect information from minors.

10. Changes

We may update this Policy and will give notice of material changes in-app or by email.

11. Contact

For privacy matters, contact zhuang@sailomi.com.